We have a set of training courses (For Corporate Training) especially designed by experts in that area, for most important segment of any business i.e.:
A) Sales - for new prospects and business growth
B) Customer service - for retaining existing clients and keeping them satisfied.
Sales are the most crucial and indispensable part of any business’s success and survival, particularly in today’s market living exclusively on competition. Radiate Solutions provides you and your employees with the skills and techniques needed to increase sales with existing and potential customers. The Sales Training we provide include Tele-sales Advanced sales, Sales, Negotiation skills. We ensure your company has the expertise to raise the bar in your business against your competitors.
Customer Service
Customer service is a series of activities designed to enhance the level of customer satisfaction. It is the life blood of any service. The Training we provide, include Customer Services & Telephone Skills (Retaining Customers), they give your team valuable skills such as:
-Call technique
-Anger Management
-Voice control
-Overcoming objections and Difficult customers
-How to plan a call; inbound and outbound
-Understanding how a successful call should progress
-The different ways to achieve your objectives in conversation
-Closing the call
Our courses are designed to enhance and develop the skills of your employees so you can be sure that your clients and prospects are dealt with professionally, confidently and efficiently in all areas, leaving them with a positive view of your business.
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